Transition Manager

• experience of Infra Transition Management
• exp on SDLC
• project manager/ project Management

Job Description

Role: Transition Manager

Job Summary –

Transition Manager for our IT Infra services Transition Function. The Individual will be responsible for supporting RFPs, Proactive bids, Service transition for entire Contract SOW.

The Transition Manger will be end-to-end owner of the overall Contract service transition with necessary support & inputs from various practice teams, delivery teams and support functions.

Ability to manage Transition for large, Complex, Platform based, managed services deals.

Years of experience needed –

10+ years of experience in IT Industry with 5+ years of experience in working as an Infrastructure Transition Manger in the areas of Data Centre, Cloud, End User computing, Service Desk, Networking, Cyber Security, Service Management

Technical Skills:

· Must have worked on building and negotiating Transition approach/plan for IT Infra outsourcing contracts with clients and execute in line with commitment

· Must have 4-5 cycle expertise of leading IT Infra services transition for IT Infra outsourcing deals

· Coordinating any major transitions within the company, such as financial, technological, operational, and governance changes.

· Creating transitional plans and documents to outline project expectations, scope, schedule, and budget requirements.

· Ensuring that transitions are planned and carried out in a timely manner and within budget.

· Keeping all parties involved with the transition updated on its progress.

· Spotting any transition-related issues and creating effective solutions to resolve them swiftly.

· Analyzing any requests for changes and consulting with management to deny or approve the proposed changes.

· Establishing and ensuring that appropriate processes are used/followed (such as reporting, risk management, lessons learned, quality, escalating, communications) as listed in the SOW

· Ensure products and services are delivered within the Transition and Transformation within schedule, scope and budget and meet the required level of quality

· Adept in working independently with client SME/CTO office to get required support for Services transitions.

· Have good understanding of various operational and technology transformations applicable in Infrastructure Services

· Capable of building & providing transition solution, POV or approach to client

· Must have worked on building and negotiating Transition approach/plan for IT Infra outsourcing contracts with clients

Process Skills:

· Good to have PMP or Prince2 certification

· Adept at IT Presales, sales and transition Processes involving Solution/Proposal Preparation, Due diligence, Transition planning & execution, transition Closure and stage wise effective communication plan to update and seek attentions of stakeholders/action owners.

· Have the accomplishment of handling large contract transitions with USD 10 to 50 Mn Deals segment

· Well versed with building large Transitions program plans and execute inline with commitment

· Support end-to-end sales cycle process for Infrastructure managed services deals (covering End User Computing, Data Centre, Cloud, Networks and Security).

· Create and deliver impressive Transition approach presentations of customer’s current IT analysis, corresponding solution elements and Target Operating Models

Behavioral Skills:

· Ability to assert without authority to seek priority attention of stakeholders in the interest of Transition Success.

· Effective interpersonal, team building and communication skills

· Good presentation skills (Prep & deliver)

Certifications Needed:

· Good to have PMP or Prince2 certification

· Must be knowledgeable on market trends in various offerings across Datacenter, Cloud, End User Computing and Service Desk services.