About the role
Activation Premium Collection Case Rate and Case count Persistency Ensure that the Agents are engaged, motivated and productive by forging a strong relationship Ensure that Agents are constantly inducted, activated and productive Drive the incentive schemes to ensure that the Agent’s income exceeds benchmark Drive the R&R schemes floated by HO, ZO and branch Support the Agents in liaison with the HO for addressing their requirements/ concerns Being fully compliant to all the norms laid down by the regulators and the company Manage channel conflicts in the team To achieve product wise targets & profitability Understand the Agent’s business in depth and seek opportunities for business development and revenue generation B. Team Building Goal setting of all Agents in the team Regular and periodic review, monitoring and mentoring of all the relationship they are managing to ensure that they are on track to achieve their goals Regular Field observation and Demonstration with the agency force Regular Agent visit