Unit Manager

Primary Role Description: -

• Enable achievement of key business outcomes
• Build a quality Agency by focusing on quality of hire and skilling
• Ensure adherence to all statutory and compliance requirements

Key Roles & Responsibilities:

A. Achievement of Business Plans

 Ability to manage all the parameters of their business;

 Recruitment

 Activation

 Premium Collection

 Case Rate and Case count

 Persistency

 Ensure that the Agents are engaged, motivated and productive by forging a strong relationship

 Ensure that Agents are constantly inducted, activated and productive

 Drive the incentive schemes to ensure that the Agent’s income exceeds benchmark

 Drive the R&R schemes floated by HO, ZO and branch

 Support the Agents in liaison with the HO for addressing their requirements/ concerns

 Being fully compliant to all the norms laid down by the regulators and the company

 Manage channel conflicts in the team

 To achieve product wise targets & profitability

 Understand the Agent’s business in depth and seek opportunities for business development and revenue generation

B. Team Building

 Goal setting of all Agents in the team

 Regular and periodic review, monitoring and mentoring of all the relationship they are managing to ensure that they are on track to achieve their goals

 Regular Field observation and Demonstration with the agency force

 Regular Agent visit