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Pointo

Posted 21 Jul 2026

Vice President - Operations

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Employment
Full time
Team
Operations
Posted
21 Jul 2026

About the role

Job DescriptionPosition: Vice President – OperationsDepartment: Operations Reporting To: COO (Chief Operations Officer) Location: To be decided Employment Type: Full-TimeCompensation
    • CTC: ₹28,00,000 – ₹30,00,000 per annum
    • Additional Benefits: ESOPs (as per company policy)
About the RoleWe are looking for a dynamic and result-oriented Vice President – Operations to lead and strengthen the organization's end-to-end operational excellence across all business locations. The incumbent will be responsible for driving operational efficiency, optimizing supply chain and service operations, ensuring profitability, implementing standardized processes, and building a high-performance operations culture.The role requires strategic thinking combined with strong execution capabilities to enhance customer satisfaction, improve service quality, reduce operational costs, and support business scalability.Key ResponsibilitiesOperations Management
    • Lead and oversee day-to-day operations across all hubs and business units.
    • Ensure seamless execution of operational activities while maintaining service quality and efficiency.
    • Drive operational performance through effective planning, monitoring, and execution.
    • Develop operational strategies aligned with organizational growth objectives.
Supply Chain Management
    • Oversee end-to-end supply chain operations, including procurement coordination, inventory management, warehousing, logistics, and distribution.
    • Ensure optimum stock availability across hubs to meet market demand without excess inventory.
    • Monitor inventory movement, replenishment planning, and stock accuracy.
    • Improve supply chain visibility and efficiency.
Service Operations
    • Ensure timely completion of service requests within defined Turnaround Time (TAT).
    • Improve customer satisfaction by maintaining high service standards.
    • Monitor service KPIs and implement corrective actions wherever required.
    • Establish service excellence standards across all operational locations.
Standard Operating Procedures (SOPs)
    • Design, implement, and continuously improve Standard Operating Procedures (SOPs) across all operational functions.
    • Ensure SOP compliance through regular audits and process reviews.
    • Standardize workflows to improve efficiency and consistency.
Process Excellence & Continuous Improvement
    • Lead Process Excellence initiatives using Lean, Six Sigma, Kaizen, and other operational improvement methodologies.
    • Identify operational bottlenecks and implement sustainable improvements.
    • Build a culture of continuous improvement and operational innovation.
    • Drive digital transformation initiatives to improve operational efficiency.
Cost Management
    • Conduct detailed operational cost analysis across all functions.
    • Identify cost optimization opportunities without compromising quality and customer experience.
    • Develop and execute cost reduction initiatives.
    • Monitor operational budgets and improve overall cost efficiency.
Profit & Loss Management
    • Own and manage Profit & Loss (P&L) for all operational hubs.
    • Monitor operational profitability and implement strategies to improve margins.
    • Review financial performance and recommend corrective actions.
    • Collaborate with Finance for budgeting, forecasting, and variance analysis.
Team Leadership
    • Lead, mentor, and develop regional and hub operations teams.
    • Build a high-performance culture driven by accountability and ownership.
    • Establish KPIs and performance review mechanisms.
    • Foster cross-functional collaboration between Operations, Sales, Finance, Service, and Supply Chain teams.
Performance Monitoring
    • Develop dashboards and MIS reports for operational performance.
    • Monitor key operational metrics including:
    • Service TAT
    • Customer Satisfaction (CSAT)
    • Inventory Accuracy
    • Stock Availability
    • Operational Cost
    • Hub Profitability
    • Process Compliance
    • Productivity Metrics
Required QualificationsExperience
MBA in Operations Management from a recognized institution (Mandatory).8–10 years of experience in Operations Management, Supply Chain, Service Operations, or Process Excellence.Six Sigma Certification (Green Belt or Black Belt preferred).Minimum 3 years of experience in a leadership role managing multi-location operations.Additional certifications in Lean Management, Supply Chain Management, or Process Excellence will be an advantage.Experience in the EV, automotive, battery, logistics, manufacturing, or technology-driven operations industry is preferred.Required Skills & CompetenciesFunctional SkillsLeadership Skills
Operations ManagementStrategic ThinkingSupply Chain ManagementDecision MakingInventory PlanningStakeholder ManagementService OperationsCross-functional LeadershipSOP DevelopmentTeam DevelopmentLean Six SigmaProblem SolvingProcess ExcellenceChange ManagementContinuous ImprovementNegotiation & InfluencingCost Analysis & Cost OptimizationCommunication & Presentation SkillsBudgeting & P&L Management—Vendor Management—Business Process Re-engineering—Data Analysis & MIS Reporting—Risk Management—
Additionally, - Some who has handled team size of 100+ Employees- Have managed 500+ Cr Company operations- Ability to handle Pan India Operation from Tier 1 to Tier 3 cities- Have built startups from Scratch to Series A (Preferably)

What We Offer
    • Opportunity to lead operations for a fast-growing organization.
    • High visibility with leadership and strategic decision-making.
    • Stock Options participation and long-term wealth creation opportunity.
    • Performance-driven work culture with opportunities to build scalable operational excellence.
  • Clear growth path to C- Suite position
  • Opportunity to work in Battery Circular Economy
  • Challeging work environment to go from 100 Cr to 1000 Cr
  • Be part of Vision 2030 IPO

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