About the role
Job Role: Academic Counselor (Inside Sales)
Experience: 1- 6 years
Job Location: Hyderabad and Bangalore
Mode of work: Work from the office
Domain: Edtech
Key Responsibilities:
- Engage with prospective students via calls, emails, and online platforms to understand their educational goals and aspirations.
- Provide detailed information about our academic programs, admission procedures, curriculum, and career prospects to potential students.
- Use consultative sales techniques to guide students through the enrollment process, addressing their queries and concerns.
- Meet and exceed individual and team sales targets while maintaining high levels of customer satisfaction.
- Maintain accurate and updated records of student interactions and follow-ups using CRM software.
- Collaborate with the marketing team to develop effective strategies for lead generation and conversion.
- Stay updated on industry trends, competitors, and educational offerings to better assist prospective students.
Skills and Requirements:
- Bachelor’s degree or MBA in marketing or related field.
- Proven experience in inside sales, preferably in the education sector, with 1-5 years of relevant experience.
- Excellent communication and interpersonal skills with a customer-focused approach.
- Strong sales acumen and the ability to influence and guide prospective students effectively.
- Proficiency in CRM software and other sales-related tools.
- Goal-oriented mindset with the ability to work in a target-driven environment.