About the role
Prevents reputational losses & financial losses to company by internal/external entities indulging in fraudulent practices. Ensures optimum productivity through trigger-based intimation. Handling escalations and updating internal customer on claims assigned for investigation. Assist claims and legal team in identification & eradication of frauds. Responsible for filing police complaints & leading evidence. Updates referral triggers to maximize fraud eradication. Reduces loss ratio by increasing success ratios. Develops new techniques for investigation (forensic / biometric). Implementation of strategic projects. What you’ll do: Visit to Police stations for Police complaints on weekly basis. Visit to Insured / Driver / Claimant location with vendor for verification on weekly basis. Carries out fraud analytics to identify fraud prone areas and provides MIS on monthly basis. Provide updates/solutions on escalations within 24 hours. Provide detailed feedback on open cases for investigation to internal customers on weekly basis.