About the role
Vendor management for handling field investigations for Motor claims Prevents reputational losses to company by internal/external entities indulging in fraudulent practices Reduces loss ratio by increasing success ratios Ensures optimum productivity through trigger based intimation Prevents financial losses to company by internal/external entities indulging in fraudulent practices Assists claims and legal team in identification & eradication of frauds Shares risk level information on products & processes with sales/underwriting for lowering fraud incidence Team Handling for 2-3 members Runs awareness campaigns for internal and external entities on fraud management Encourages internal staff to blow whistle against fraud Develops quality investigator network Responsible for filing police complaints & leading evidence Updates referral triggers to maximize fraud eradication Carries out fraud analytics to identify fraud prone areas and provides MIS Shares best case studies within the team to adopt best practices Designs & delivers fraud training programs to investigators for effective investigation Shares best case studies within the team to adopt best practices Mentors and grooms reportee and investigators on investigation approach & latest techniques and methodologies Develops new techniques for investigation (forensic / biometric Able to read & understand Hindi / English and Telugu language Well versed with MS Excel, Word, Power Point & tech savvy Good written & oral communication skills Team Management and Review skills Re-engineers process to reduce investigation TAT and investigation cost