About the role
Computer
Basic ability to use computer hardware and software (e.g. word processors, desktop publishing and graphics).
Stand-up and/or One-on-one Training
Skilled in the use of techniques and strategies required to deliver training material in group and one-on-one settings.
Performance Management, Supervisory
Demonstrate ability to relate to, communicate with, and motivate employees to sustain high performance and quality levels.
Technical Service Skills
Demonstrate understanding of the technical service skills for assigned area (i.e. food and beverage service, housekeeping).
Payroll Control and Scheduling
Determine appropriate staffing levels based on forecasted revenue an anticipated business and create staffing schedules which optimise the balance between desired profitability, customer demands and employee desires.
Budget Management
Skill in developing and adhering to department budget.
Coaching