About the role
Key Responsibilities:
- Client Consulting: Qualify leads by evaluating their budget, guest count, and event specifications.
- Tailored Presentations: Deliver customized product and service pitches aligned with client needs.
- Venue Allocation: Match prospects with ideal venues based on budget, layout, and location.
- Site Visits: Schedule venue tours and hand over qualified leads to the on-ground sales team.
- Cross-Team Coordination: Collaborate with internal team for event execution.
- CRM Management: Maintain detailed logs of client interactions, requirements, and feedback.
- Pipeline Follow-ups: Engage hesitant prospects to accelerate the booking pipeline.
- Sales Reporting: Track performance metrics to deliver weekly and monthly progress updates.
Requirements:
- Proven experience in sales, tele-sales, or customer relationship management (experience in hospitality, event management, or venue sales is a plus).
- Strong communication skills to handle objections well and build rapport quickly over the phone and email.
- Strong organizational skills to manage the venue calendar and coordinate handovers between clients and on-ground teams.
- Proficiency in CRM tools and data management.