Inside Sales Executive

Department: Sales
Location: Pune (Bhosari MIDC)
Reports to: Sales Manager

We are looking for a proactive and customer-focused Inside Sales Executive to support outbound sales efforts, manage client communications, and coordinate with internal teams to ensure seamless pre- and post-sales activities. This is an excellent opportunity for someone passionate about sales support, CRM, and client servicing in a technical manufacturing environment.

• Handle incoming sales inquiries via email and phone, qualify leads, and update CRM

• Coordinate with field sales for demo appointments, sample dispatches, and proposal sharing

• Prepare sales quotations and budgetary proposals as per defined templates

• Manage sales documentation and customer database

• Maintain relationships with resellers and partners through follow-up calls, emails, and updates on promotions

• Support tender document preparation and coordinate with the back-office team for GeM uploads

• Follow up on order acknowledgments, dispatch schedules, and payment status

• Assist in organizing webinars, roadshows, and other virtual/in-person sales events

• Maintain records of leads, order history, and customer feedback for reporting and review

• Bachelor’s degree in Commerce/Science/Engineering or related field

• 1–3 years of inside sales or customer support experience

• Proficient in MS Office (Excel, PowerPoint, Outlook); CRM usage is a plus

• Strong written and spoken communication in English and Hindi

• Detail-oriented with strong coordination and multitasking skills

• Excellent phone etiquette and persuasive communication

• Tech-savvy and comfortable handling product documents

• A team player with a proactive learning attitude