About the role
About Solar Square
Solar Square is looking for a high-impact Instructional Designer to build scalable, competency-driven learning programs for frontline business teams. This role will own the complete learning lifecycle — from curriculum strategy and content creation to continuous optimization based on field performance and business outcomes.The ideal candidate should be able to translate business requirements into engaging, practical, and performance-oriented learning experiences for sales and customer-facing teams.
Key Responsibilities
Learning Strategy & Curriculum Design
- Design end-to-end learning journeys for frontline business roles including but not limited to:
- Solar Consultant
- LRM
- BTL Marketing – BDE
- Inside Sales – Solar Consultant
- Build structured onboarding, certification, refresher, and performance improvement programs.
- Develop competency-based training frameworks aligned with business KPIs, productivity metrics, and role expectations.
Content Development & Optimization
- Own end-to-end content creation, editing, structuring, and enhancement for business training programs.
- Develop high-impact learning content including:
- Product & process training modules
- SOP-based learning content
- Sales pitch & objection handling modules
- Training decks & facilitator guides
- Assessments, certifications & quizzes
- Role plays & case studies
- Call handling simulations
- Knowledge repositories & FAQs
- Simplify complex business workflows into practical, engaging, and easy-to-consume learning modules.
- Conduct periodic content audits and evaluation to ensure training material remains relevant, updated, and business-aligned.
- Correlate training content with on-ground sales experiences, customer interactions, audits, and field challenges to improve practical effectiveness and learner adoption.
Business Collaboration
- Partner with Program Managers, Business Heads, and Sales Leaders to identify capability gaps and define learning requirements.
- Work closely with Training Teams and Functional Stakeholders to ensure learning interventions drive measurable business impact.
- Support trainers with structured learning material, session plans, and assessment frameworks.
Training Effectiveness & Continuous Improvement
- Track learning effectiveness through assessments, certification scores, audits, feedback, and business performance indicators.
- Analyze learner behavior, field observations, and performance trends to continuously improve content quality and learning outcomes.
- Recommend enhancements in training methodology, content structure, and delivery mechanisms based on business needs.
Preferred Experience
- 2–5 years of experience in Instructional Design, Learning & Development, or Training Content Development.
- Experience in designing learning programs for sales, inside sales, BTL marketing, or operations teams preferred.
- Proficiency in PowerPoint, Google Slides, Excel, and content creation tools.
- Prior experience in startup or high-growth business environments will be an added advantage.