About the role
- Manage and maintain computer systems, networks, and software applications
- Develop and enforce IT policies, procedures, and best practices
- Ensure data security, backup systems, and disaster recovery plans are in place
- Monitor system performance and troubleshoot issues proactively
- Collaborate with other departments to understand and support their tech needs
- Oversee vendor relationships and negotiate contracts for IT services and equipment
- Prepare and manage the IT budget, ensuring cost-effective solutions
- Stay updated with emerging technologies and recommend upgrades
- Taking responsibilities over CUG Payments and track of issuance on every month.
- Email ID creations for new employees with approval from CEO.
- Printer takeover (Service & maintenance).
- Software maintenance like Tally server.
- Network Maintenance such as follow up with Wi-Fi payments and activeness every month.
- Gadget maintenance at all respective sites.
Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or related field
- 5–10 years of experience in IT roles, with at least 3 years in a managerial position
- Strong knowledge of network administration, cybersecurity, and cloud technologies
- Experience with systems like Microsoft 365, Active Directory, and virtualization tools
- Certifications such as CompTIA, Cisco, Microsoft, or ITIL are a plus.