About the role
Sr No Job Description
1 ERP Implementation and initial evaluation of various software solutions
2 Evaluating existing application to understand the current process and its funcationality
3 Understanding the process of each departments and preparing of work flow chart
4 Understanding and documentation of addional requirement from departments for ERP
5 Existing IT Setup support where ever required
6 Regular guidance to IT department
7 IT Project Infrastructure - Management of existing and new setup
8 Helpdesk software - evaluation, testing, implementation
9 New requirement analysis and implementation IT Hardware and Software
10 Purchase of new products and Services as per requirement
11 Enhancement of existing IT Setup
12 Administration of softwares - This includes regular support to users and Coordination with
vendors for troubleshooting Spine HRMS, CRM, Zoho Projects, Tally ERP,
13 CCTV camera systems for outdoor & indoor surveillance for E-142 and E-25 Plant with
configuration
14 Vendor Support Coordination - HO, E 142, E25 and PAN India
15 Pan India IT new requirement
16 Vendor Coordination - Internet Service HO, E142, E25
17 Server Administration - E 142, Cloud Server
18 Followup/Co ordinate with associated departments fot smooth function of IT infra with all external
and internal teams as and when required
19 Responsible to manage spares stock for all IT requirement
20 Responsible to manage Email accounts to ensure working of all internal and external mail
communications
21 Maintaining and tracking of complaint logs related to ILL for all branches.
22 Monitors and ensures good connectivity and maintaining backups of all operational cameras of all
Branches and ensure that all cameras are working with branches.recordings in all
23 Reviews and monitors Mailing solutions of all branches to ensure that proper service is being
provided and support remotely with coordination with mail solution provider.
24 Logs reports to be maintained of each complaint raised.
25 Regulatory and Statutory Compliance, updating of software license of all units to be done on
regular basis
26 Establishes, monitors and maintains inventories of equipment, IT Asset Forms and other items
required for all branches and send to head office for issue of items.
27 Regulatory and Statutory Compliance, updating of software license of all units to be done on
regular basis.
28 Maintaining and taking of user’s backups with good coordination’s with Admin Officers of all
branches.
29 Reviews and monitoring proper IT inventories of all branches.
30 Establishes, monitors and maintains inventories of equipment.
31 IT Asset Forms and other items required for all branches and send to head office for issue of items.
32 Monitoring of Network & UPS of all branches and checklist and reports to be maintained for all
branches and periodical
33 Preventative Maintenance.
34 Software License maintaining, records, audit of all Software of
35 All branches and unwanted software to be removed with OEM or Licenced products.
Job Description of IT & Systems