About the role
Responsibilities:
- Management of multiple existing/new store and office IT activities, including coordination with multiple vendors and business teams.
- IT device/network management for retail stores, warehouses and offices.
- Configuring and troubleshooting IT devices used in SSC and stores (laptops, Apple devices, RFID scanners, printers, iPhones, iPads, etc).
- Remote and on-site coordination of store IT support services from the help desk, vendor and IT delivery team in Japan.
- On-site coordination of store IT support services from the help desk, vendor and IT delivery team in Japan.
- T-device procurements, creating purchase orders, and vendor negotiations.
- Management of office and store devices, assets, licenses and service contracts.
- IT cost management and reporting to UQ management.
- On-site visits to Delhi NCR and outstation cities to support new business establishment and IT device troubleshooting.