About the role
- Conduct regular need analysis with managers, leaders, and teams to identify skill gaps and changing capability requirements.
- Translate business needs into structured learning plans and development roadmaps.
- Evaluate organizational trends and workforce performance data to determine learning priorities.
- Develop learning strategies, training plans, and annual L&D calendars.
- Create training content, decks, facilitator guides, manuals, and e-learning modules.
- Customize programs related to soft skills, behavioral skills, leadership, communication, and team effectiveness.
- Ensure content is aligned with the evolving needs of the organization.
- Deliver engaging training sessions, workshops, and discussions—online and offline.
- Coordinate logistics, schedule sessions, and manage training workflows end-to-end.
- Facilitate internal knowledge-sharing sessions, talk series, and learning circles.
- Assess learning technology requirements (LMS, virtual training tools, learning platforms).
- Coordinate with internal tech teams to set up and maintain learning tools.
- Troubleshoot basic technical issues during training sessions.
- Identify, evaluate, and onboard external training vendors or subject-matter experts as needed.
- Manage vendor contracts, budgets, and program quality.
- Liaise with internal stakeholders to align external training initiatives with business needs.
- Track and measure training effectiveness using surveys, assessments, and performance metrics.
- Provide regular reports and insights to leadership on learning progress and outcomes.
- Continuously improve programs based on feedback and data.
- Drive initiatives that promote continuous learning and collaboration across the organization.
- Organize internal talk sessions, panel discussions, lunch-and-learns, and team development events.
- Foster a positive and open learning environment.