About the role

Own the training calendar and offering configuration; manage capacity, room and vendor scheduling across the annual learning cycle. • Ensure enrolment processing, waitlists, cancellations and no-show handling are executed within SLA across self, manager and admin-initiated routes. • Own LMS data integrity — completion records, certifications, mandatory and regulatory training tracking, and eLearning completion chasing. • Manage learning vendors: admission, purchase orders, invoice processing, receipt and acceptance, and resolution of discrepancies. • Own cost recovery — business unit charge-out packs, reconciliation and month-end reporting — and the submission of eligible training grant claims. • Administer training bonds and related Workday records where applicable, ensuring terms are correctly captured. • Produce monthly L&D metrics and dashboards (enrolment, attendance, completion, spend, evaluation scores) with commentary. • Act as escalation point for learners, line managers and vendors on scheduling, access and record disputes. • Drive automation and self-service in enrolment, reminders and evaluation to reduce manual administration. • Support with content design – E-Learning content, Training delivery (virtual) and employee and leadership communication. • Familiarity with Mandatory trainings in real estate, asset management and fund management domains. • Familiarity with Singapore region L&D rules. Qualifications: BACHELOR OF ARTS

Learning and Development

About the role

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Learning and Development

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