About the role
Key Responsibilities 1. Product Requirement Gathering & Documentation Engage with business users, underwriters, and other stakeholders to understand requirements for new products or enhancements to existing products. Translate business needs into clear, structured functional specifications and share them with the IT team for development. Conduct gap analysis, feasibility reviews, and impact assessments for proposed product changes. 2. Stakeholder Coordination & Project Execution Liaise continuously with internal stakeholders (Underwriting, Operations, Claims, IT, Compliance, etc.) to track progress and ensure timely system deliverables. Facilitate requirement walkthroughs, solution discussions, and sprint planning sessions with IT and business teams. Monitor project timelines, raise risks or delays proactively, and support issue resolution. 3. Regulatory & Compliance Implementation Track regulatory updates affecting commercial insurance products and ensure end?to?end system implementation. Collaborate with Compliance and IT teams to interpret regulatory guidelines and translate them into system requirements. Support testing and validation of regulatory changes before deployment. 4. Testing & Quality Assurance Develop and review test cases for new features and product updates. Participate in UAT (User Acceptance Testing) and validate outcomes to ensure alignment with business expectations. Ensure post?deployment checks and assist with production issue resolution. 5. Reporting & Documentation Maintain comprehensive documentation of product configurations, requirement changes, release notes, and process flows. Prepare periodic status updates, dashboards, and stakeholder communication materials.