About the role
- Identify, recruit, and onboard new retail health agents to expand market coverage.
- Develop and deliver comprehensive training programs and workshops for agents.
- Monitor daily agent visits and activities to ensure compliance and productivity.
- Track and report monthly GWP achievements and other key performance indicators.
- Coach agents on sales techniques, product knowledge, and regulatory requirements.
- Coordinate with internal teams to provide agents with marketing collateral and support.
- Analyze agent performance data to identify improvement opportunities.
- Facilitate regular feedback sessions and performance reviews with agents.
- Organize and lead regional workshops and events to promote best practices.
- Maintain accurate records of agent activities, achievements, and training outcomes.
- Bachelor’s degree in Business, Healthcare Administration, or related field.
- 3+ years of experience in relationship management, sales, or agent development within the health sector.
- Proven track record of meeting or exceeding GWP and sales targets.
- Strong communication and presentation skills for conducting workshops and training.
- Ability to analyze performance data and translate insights into actionable plans.
- Excellent organizational skills with a focus on daily visit scheduling and follow‑up.
- Knowledge of retail health products, regulations, and market dynamics.
- Proficiency with CRM systems and Microsoft Office Suite.
- Self‑motivated, results‑driven, and able to work independently and as part of a team.
- Willingness to travel frequently for agent visits and regional events.