About the role

Job SummaryThe Relationship Officer is responsible for developing a strong local distribution network for affordable home loans by engaging with ‘contact points’ and executing field-based marketing initiatives. This role is ideal for fresh graduates or candidates with any field experience who are looking to build a career in the housing finance sector. The position involves sales, customer relationship management, and end-to-end loan processing. Key Responsibilities : Sales & Business Development· Achieve home loan disbursement targets through prospecting, networking, and marketing activities.· Generate leads via community contact points such as cement dealers, planners, engineers, and masons.Product Promotion· Present and promote home loan products in person and via digital platforms.· Conduct marketing activities such as pamphlet distribution and construction site visits.Customer Relationship Management· Profile customers, identify needs, and recommend suitable loan products.· Build and maintain long-term relationships to encourage repeat business and referrals.Loan Processing Assistance· Guide customers through application, documentation, and verification.· Coordinate with credit teams for timely loan disbursement.Field Activities· Execute branch-assigned promotional activities.· Maintain visibility in the local housing market.Compliance & Quality Standards· Follow company policies, credit guidelines, and ethical sales practices.Requirement :Qualification: Graduate in any stream (mandatory).Experience: Fresher or candidates with any field experience (sales preferred).Age: Less than 23 years.Location Preference: Must reside within a 10 km radius of the assigned location.Other: Two-wheeler with valid driving licence.Skills & Competencies:· Communication Skills: Good verbal and written communication in English and local language.· Sales Skills: Ability to promote loan products and generate leads.· Customer Service Orientation: Strong interpersonal skills for relationship building.· Market Knowledge: Awareness of local housing finance ecosystem.· Compliance & Ethics: Understanding of company policies and credit guidelines

Relationship Officer

About the role

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