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upGrad

Posted 24 Sep 2026

Senior Admissions Counsellor

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Employment
Full time
Team
Education & Training
Posted
24 Sep 2026

About the role

Responsibilities:

  • Counsel prospective students and understand their educational and career requirements.
  • Explain relevant courses/programs and guide students through the admission process.
  • Manage leads through calls, follow-ups, and consultations.
  • Convert qualified leads into admissions and achieve assigned targets.
  • Handle student queries, objections, and concerns effectively.
  • Maintain regular follow-ups and manage the complete counselling-to-admission cycle.
  • Update and maintain accurate lead/customer information in the CRM.
  • Build strong relationships with prospective students and ensure a smooth admission experience.


Requirements:

  • Excellent communication and interpersonal skills.
  • 2+ years of relevant EdTech Sales experience is mandatory for the Academic Counsellor.
  • Strong sales, counselling, lead-conversion, and follow-up skills.
  • Ability to achieve and consistently meet sales/admission targets.
  • Strong objection handling and negotiation skills.
  • Good relationship-building and student counselling abilities.
  • Career stability with consistent tenure in previous organisations.
  • Comfortable working in a target-driven environment.
  • Candidates with strong EdTech sales experience, excellent communication skills, proven conversion ability, and stable career history.

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