About the role
Requirements:
- 3-6 years' experience in L2 desktop / IT support.
- Strong hands-on experience with macOS (enterprise environment).
- Good understanding of networking (DNS, DHCP, VPN, WiFi issues and switching) and firewalls (security + network control).
- Experience handling VIP users/leadership support.
- Exposure to onboarding and offboarding at scale.
- Familiar with Jira or similar ticketing tools.
- An immediate joiner or a less than 30-day notice period is preferred.