About the role
Service Now Developer
Experience
8-12 yrs
Job Description
- Strong experience in ServiceNow platform administration, configuration and development
- Extensive hands-on experience in ITSM applications, Universal Request, CMDB, Asset Management and ITSM Mobile Agent app
- Strong experience in designing catalog items and developing complex workflows through Flow Designer
- Proficiency with Scripting in ServiceNow involving GlideAPIs, JavaScript, Business Rules, Client Scripts, UI Policies, Script Includes, UI Actions and Access Control Lists (ACLs)
- Ability to design and configure ServiceNow reports and dashboards
- Experience with integrations of ServiceNow with external systems through REST, SOAP, Integration Hub and Service Graph Connector
- Experience with providing functional and technical support to business and liasioning with ServiceNow Support (HI)
- Testing experience with proven ability to analyse, troubleshoot and resolve issues
- Excellent knowledge of ServiceNow Best Practices
- Excellent communication and collaboration skills to work effectively with cross-functional teams and stakeholders.
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Implementation Specialist – ITSM
- Open to learn new technologies / ServiceNow modules
Good to have:
Experience in building and maintaining custom applications
Experience developing and delivering using Agile/ Scrum methodology
Ability to cross-train team members
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