About the role
Key ResponsibilitiesHR Operations & Employee Lifecycle
- Manage end-to-end employee lifecycle activities including onboarding, confirmations, transfers, promotions, and exit formalities.
- Maintain and update employee records, HR databases, and personnel files.
- Ensure accurate documentation and compliance with company policies and statutory requirements.
- Coordinate employee induction and orientation programs.
- Support the implementation and administration of the Performance Management System (PMS).
- Coordinate KPI setting, review cycles, appraisal documentation, and performance tracking.
- Assist managers and employees in PMS-related activities and system updates.
Employee Engagement & Relations
- Support employee engagement initiatives, wellness programs, recognition activities, and cultural events.
- Act as the first point of contact for employee queries related to HR policies and procedures.
- Assist in resolving employee concerns and escalating issues when required.
- Ensure adherence to labor laws, company policies, and HR best practices.
- Support audits and compliance reviews by maintaining accurate HR records.
- Assist in drafting and communicating HR policies and process updates.
- Generate and maintain HR reports related to headcount, attrition, attendance, and performance.
- Analyze HR metrics and provide insights to support decision-making.
- Maintain HR dashboards and management reports.
- Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field.
- MBA/PGDM in Human Resources is preferred.
- 3–5 years of relevant experience in Human Resources.
- Strong understanding of HR operations and employee lifecycle management.
- Experience in performance management processes.
- Knowledge of labor laws and statutory compliance.
- Hands-on experience with HRMS/HRIS platforms (e.g., Keka, Darwinbox, SAP SuccessFactors, Zoho People, etc.).
- Good communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency in MS Office Suite, particularly Excel and PowerPoint.
- Ability to handle confidential information with discretion.
- Strong stakeholder management skills.
- Problem-solving and analytical mindset.
- High attention to detail and process orientation.
- Ability to work in a fast-paced and dynamic environment.
- Team player with a customer-centric approach.