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frido

Posted 11 Jun 2026

Store Manager

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Employment
Full time
Team
Offline Stores
Posted
11 Jun 2026

About the role

Key Responsibilities: • Own end-to-end store operations including sales, customer experience, and daily execution • Drive store revenue through walk-ins, customer engagement, and outbound calling initiatives • Achieve and monitor sales KPIs including targets, UPT, AOV, conversion, and bucket size • Prepare and maintain Daily Sales Reports (DSR) and store-level MIS • Manage inventory including inward, stock availability, cycle counts, and shrinkage control • Ensure visual merchandising standards are followed as per brand guidelines • Recruit, train, coach, and manage store staff to ensure high productivity and service quality • Handle customer escalations and ensure timely resolution with a customer-first approach • Coordinate with HO and cross-functional teams for promotions, stock planning, and operational support • Ensure compliance with SOPs, audit requirements, and operational processes
Eligibility Criteria: • 4–5 years of experience in retail store operations • Prior experience as Store Manager / Assistant Store Manager preferred• Experience in lifestyle, wellness, furniture, footwear, apparel, or specialty retail is a plus • Comfortable with DSR, calling activities, and store-level reporting.

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