About the role
As an Account Manager– You would be responsible for:
- Account Management.
- Client Servicing
- Working effectively both independently and as a member of a cross functional team.
- Supporting the analytics needs of business by analyzing data from multiple sources including
- Capillary CRM data & the external data from the clients
- Collate the data into coherent and logical structures to produce periodic as well as one-off analyses to aid the decision makers.
- Effective and persuasive presentations (verbal and written) on the certain objective provided by the Client Consulting with the client & solving his business problems
- Design CRM programs & building customer centric strategy
- Coordinate with different teams and full-fill the end requirements of client.
- Aptitude for problem solving and quantitative skills, Comfortable in dealing with numbers and calculation
- Knowledge of MS Office (Word, Excel & PowerPoint)
- 2-5 years of experience in working on customer success/client facing roles
- Good with numbers, charts, and data. Both qualitatively and quantitatively. Ability to engage clients,understand business problems and solve them using data analysis
- Ability to pull insights from Data