About the role
Bancassurance strategy & execution · Responsible for managing the channel relationship & achieving the financial objectives from HDFC Bank Tele channels mapped to this role · Ensuring healthy YOY business growth and securing the largest share of General Insurance business in the channels managed · Achieving/Over achieving of the assigned top-line target · Achieving channel objectives on key business levels like activation, productivity and ATS (Average Ticket Size) · Achieving Lead Adequacy Ratio (LAR) & Lead Conversion Ratio (LCR) · Developing and guiding the sales team 20+ onrole and Bank SO sales officer (RM)(ASM/SM/Service Officer) to avoid channel escalations · Managing regional training function with 1 Regional trainer for internal training and Bank Staff Training for skill building and knowledge on HEGI (HDFC ERGO General Insurance) products and processes · Responsible for projects related to new product and process launch with the channel · Ensuring efficient handling of key management role for specific telesales vertical at area level to drive business and engagement to increase wallet share Engagement with channel · Interacting with the channel partners at agreed levels and frequency to managing expectations and having a committed and a partnership-based relationship (visit multi city units when required) · Enabling smooth MIS (Management Information System) & other information flow to channel on agreed key business parameters · Designing contests and implementing Rewards and Recognition for bank channels post achieving defined objectives Coordination with internal & external team · Ensuring intra and inter departmental collaboration to close issues related to proposals Compliance & Adherence · Adhering to statutory and regulatory norms (specifically to distance marketing applicable to tele channels) Key Requirements- Education & Certificate: · Any Graduate/MBA from a reputed institute will be preferred Key Requirements- Experience & Skills: · Efficient team management, channel management, communication skills · Skills required: BFSI sales, TeleSales, Bancassurance, Distribution, New Process and Products launches · Proven experience of 7+ years preferably in relationship management, team-management and sales/distribution - Telesales functions and key skills as mentioned above in organization of repute