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360degreecloud

Posted 13 Oct 2026

Executive

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Employment
Full time
Team
Pdt Management
Posted
13 Oct 2026

About the role

Exposure to OpenAI, ElevenLabs, Deepgram, Sarvam AI, or similar Voice AI platforms will be an advantage.Requirements
  • 0–2 years of experience in Product Analysis, Business Analysis, Telephony, CTI, CPaaS, Contact Center, or Voice AI.
  • Freshers with relevant internships/projects can also apply.
  • Strong analytical and problem-solving skills.
  • Good communication and documentation skills.
  • Understanding of Agile/Scrum and software development lifecycle.
  • Ability to understand technical concepts and work with engineering teams.
  • Strong interest in Telephony, SaaS, and AI products.
Preferred CandidatePriority will be given to candidates who have:
  • Experience/internship in a Telephony, CPaaS, Contact Center, or Voice AI company.
  • Basic knowledge of APIs, Postman, Salesforce/CRM, or SaaS products.
  • Strong understanding of how a customer call flows through a telephony/CTI platform.
  • Exposure to telephony service providers, voice platforms, or AI technology providers.
Key SkillsProduct Analysis | CTI | Telephony | VoIP | SIP | IVR | CPaaS | Voice AI | SaaS | APIs | PRD | Agile | Customer Experience

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