About the role
Job Title: Executive Officer – Vehicle Insurance
Job Type: Full-time - Permanent
Work
Schedule: Day Shift 10:00AM – 7:00PM
Incentives: ₹12,000 – ₹15,000 (performance-based)
Position Overview
We are seeking a
Customer Support Executive – Vehicle Insurance to join our team.
The role involves assisting customers with renewal insurance
policies, understanding their insurance needs, analyzing risk
factors, and recommending appropriate coverage options.The ideal
candidate will be customer-focused, well-organized, and skilled in
negotiation, with the ability to manage multiple tasks efficiently.
Requirements
Key Responsibilities
Process vehicle insurance renewal policies for customers.
Understand and assess client’s insurance requirements.
Recommend suitable insurance policies by analyzing risk involvement and coverage options.
Provide clear communication and support to customers throughout the renewal process.
Maintain accurate documentation and records of customer interactions.
Achieve assigned targets and contribute to overall team performance.
Handle customer queries, complaints, and escalate issues when necessary.
Ensure compliance with company policies and regulatory guidelines.
Required Skills & Qualifications
Minimum Educational Qualification – Graduate in any field
Freshers & Prior experience in customer support / BPO / insurance sector is an added advantage.
Strong communication and interpersonal skills.
Good negotiation and persuasion abilities.
Excellent time management and organizational skills.
Basic computer knowledge ( excel )