About the role
We are looking for a dynamic and driven Inside Sales Executive to join our growing team. This role is ideal for someone who thrives in relationship-building, excels at upselling, and has a proven track record in handling high-value clients. The role is similar to that of a relationship manager, focusing on delivering exceptional service to employers while expanding the business through upselling and cross-selling.
Responsibilities:
- Build and maintain strong relationships with potential and existing employers.
- Understand employer needs and ensure timely and effective service delivery.
- Upsell and cross-sell WorkIndia's value-added services and subscription plans to increase revenue per account.
- Manage and grow key accounts by understanding business requirements and delivering customized solutions.
- Ensure employer satisfaction through regular follow-ups and issue resolution.
- Track and report sales activities, performance, and employer feedback in a structured manner.
- Work closely with internal teams to ensure smooth onboarding and service execution.
Requirements:
- 3-6 years of experience in tele sales / inside sales.
- Proven experience in handling high-ticket sales.
- Strong exposure to upselling and cross-selling techniques.
- Excellent communication skills in both English and Hindi.
- Strong interpersonal and relationship management skills.
- Self-motivated, target-oriented, and able to work under pressure.
- Proficient in using CRM tools.
- Qualification: Graduate or Postgraduate.