About the role
The goal is to facilitate the teams activities so as to maximize their performance and the solid and long-lasting development of the company.
Requirements
- Coordinate sales team by managing schedules, filing important documents and communicating relevant information
- Communicating with customers on daily basis via phone calls and email.
- CRM Operations work and offer preparation, Quotation Making
- Reviewing and updating customer pricing as required.
- Ensure the adequacy of sales-related equipment or material
- Respond to complaints from customers and give after-sales support when requested
- Store and sort financial and non-financial data in electronic form and present reports
- Handle the processing of all orders with accuracy and timeliness
- Following up with Customers for payments and collection of sales.
- Inform clients of unforeseen delays or problems
- Monitor the team’s progress, identify shortcomings and proposeimprovements
- Ensure adherence to laws and policies.