Sales coordinator

Job Summary

We are looking for a Sales Coordinator to provide efficient coordination and administrative support to the sales team. The candidate will be responsible for handling customer inquiries, preparing quotations, coordinating orders, maintaining sales records, following up with customers, and ensuring smooth coordination between sales, operations, accounts, and other departments.

Key Responsibilities

• Coordinate with the sales team for day-to-day sales activities.
• Handle customer inquiries through phone, email, and other communication channels.
• Prepare and share quotations, proposals, order confirmations, and other sales documents.
• Follow up with customers regarding quotations, orders, payments, and deliveries.
• Coordinate with internal departments to ensure timely processing and execution of customer orders.
• Maintain accurate customer and sales records in CRM/ERP systems.
• Prepare daily, weekly, and monthly sales reports and MIS.
• Track sales orders, pending requirements, deliveries, and customer commitments.
• Coordinate with the accounts team regarding invoices, payments, and outstanding amounts.
• Maintain proper documentation of sales-related transactions.
• Support the sales team in lead management and customer follow-ups.
• Monitor sales targets, pipelines, and pending opportunities.
• Resolve routine customer issues by coordinating with the concerned departments.
• Maintain strong relationships with existing customers and ensure timely communication.
• Assist the sales team in preparing presentations and other business documents.
• Perform other sales coordination duties as assigned by management.

Candidate Requirements

• Bachelor’s degree in any relevant discipline.
• 1–4 years of experience in Sales Coordination, Sales Support, Customer Coordination, or a similar role.
• Good communication and interpersonal skills.
• Strong follow-up and coordination abilities.
• Good knowledge of MS Office, especially Excel and Word.
• Experience with CRM/ERP software will be an advantage.
• Strong organizational and time-management skills.
• Ability to handle multiple tasks and work under deadlines.