About the role
The Sales Coordinator will be an integral part of our team, ensuring smooth operations and excellent customer service. This role involves a range of administrative and coordination tasks, allowing you to make a significant impact on our sales process. Your work will directly contribute to the success of our Sales Engineers and the overall growth of the company.
Key Responsibilities:
Customer Support:
- Address customer inquiries via email and phone in a professional and timely manner.
- Provide accurate information about products, services, and pricing.
Sales Quotation Management:
- Prepare and send sales quotations based on customer requirements.
- Follow up on sent quotations and update the sales team on progress.
Sales Coordination:
- Assist the UAE sales team in managing day-to-day sales operations.
- Coordinate with internal departments to ensure timely delivery of products and services.
- Maintain and update sales records, reports, and customer data.
Administrative Support:
- Ensure proper documentation of all sales-related activities.
- Monitor and respond to emails professionally, maintaining excellent email etiquette.
- Organize and schedule meetings for the sales team as required.
Data Management:
- Use Microsoft Excel to manage sales data, generate reports, and perform analysis.
- Maintain accurate records of customer interactions and transactions.
Qualifications and Skills:
- Minimum 1+ years of experience in a sales support or coordination role.
- Proficiency in Microsoft Excel and other MS Office tools.
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- High level of attention to detail and accuracy.
- Good understanding of email etiquette.
- Ability to work collaboratively with the sales team and independently when required.