About the role
- Identify current and future customer requirements by establishing strong relationships with existing and potential customers.
- Identify new business opportunities and develop prospects through the complete sales cycle.
- Prepare and deliver technical presentations explaining products, solutions and services to customers and prospective customers.
- Confer with customers, engineers and technical teams to assess customer needs and determine appropriate requirements.
- Prepare accurate cost estimates by studying blueprints, plans, specifications and other customer-related documents.
- Consult with engineers, architects and other technical personnel to develop suitable technical and commercial solutions.
- Support and partner with sales executives to plan, prepare and execute strategic deals involving complex sales cycles.
- Develop and present business cases, including the financial benefits and commercial justification associated with sales opportunities.
- Understand customer pain points and successfully match them with the company's products and solutions.
- Create and deliver technical presentations, product demonstrations and solution walkthroughs that clearly communicate the value proposition.
- Communicate customer requirements and feedback effectively to the technical/R&D team for future product enhancements.
- Prepare sales engineering reports by collecting, analyzing and summarising sales information, engineering requirements and application trends.
- Maintain professional and technical knowledge by attending educational workshops, building professional networks and participating in relevant industry events and associations.
- Evaluate sales engineering effectiveness by identifying short-term and long-term issues and recommending appropriate solutions.
- Collect, analyse and document competitive intelligence, market trends and competitor offerings.
- Maintain regular follow-ups with customers and ensure high levels of customer satisfaction and retention.
- Coordinate with internal teams to ensure timely and successful execution of customer requirements.
- 1–5 years of proven experience as a Sales Engineer, Technical Sales Engineer or similar role.
- Proven track record of selling complex technology/enterprise solutions.
- Strong understanding of consultative and solution-based selling.
- Ability to build and maintain strong, long-lasting relationships with senior executives and key decision-makers.
- Excellent ability to explain complex technical concepts in a simple and easy-to-understand manner.
- Strong technical background with an understanding of, or hands-on experience in, software development and web technologies preferred.
- Excellent written, verbal communication and presentation skills.
- Strong analytical, problem-solving and negotiation skills.
- Ability to understand customer business requirements and translate them into suitable technical solutions.
- Strong commercial awareness with the ability to understand pricing, costing and business cases.
- Self-motivated, hardworking and target-oriented approach.
- Willingness to travel as required for customer meetings, demonstrations and business development activities.
- Bachelor’s Degree in Engineering – Mechanical
- Engineering products Marketing and Sales
- Customer Visits and Presentation
- Customer Support and Training
- Payment follow-ups
- Reporting
- Customer Relationship Management
- Technical Presentations & Product Demonstrations
- Business Development
- Negotiation & Closing
- Problem Solving
- Competitive Intelligence
- Communication & Interpersonal Skills