About the role
We are a growing self-drive car rental business operating across major hubs in South India (Bangalore, Mysore, Vellore, and Chennai). We are looking for a dynamic Sales and Customer Success Executive who can seamlessly balance driving revenue with delivering top-notch customer experiences.
In this role, you won't just be closing deals; you will be the face and voice of our brand, ensuring our customers have a smooth ride from booking to drop-off.
Responsibilities:
- Convert inbound leads and customer inquiries into confirmed car rental bookings.
- Assist customers in choosing the right vehicle and rental packages according to their needs.
- Consistently meet and exceed weekly and monthly sales targets.
- Provide end-to-end booking assistance via phone, email, or chat.
- Ensure a high level of customer satisfaction to encourage repeat business and referrals.
- Coordinate with the fleet/operations team to ensure a seamless vehicle delivery and pickup experience.
Requirements:
- 6 months to 1 year of sales experience in any industry (Automotive, Hospitality, E-commerce, or BPO experience is a plus).
- Graduate or Undergraduate in any stream.
- Excellent verbal and written communication skills (English and the local language of the hiring city).
- Strong negotiation, problem-solving, and conflict-resolution abilities.
- Ability to multitask under pressure in a fast-paced startup environment.
- Must be comfortable working in a rotational shift environment, including Early Morning, General, and Noon shifts.
- Competitive salary with attractive, performance-linked sales incentives.
- An exciting, fast-growing work environment with immense opportunities for career growth.
- Hands-on experience in both the Sales and Operations domains of the booming mobility industry.