About the role
Key Responsibilities:-● Handle sales inquiries via phone, email, or chat in a timely andprofessional manner.● Understand customer needs and requirements to effectively promote products orservices.● Educate customers on the features, benefits, and pricing of our offerings.● Use persuasive selling techniques to convert leads into sales.● Maintain accurate records of interactions with customers in the CRM system.● Collaborate with other departments, such as marketing and customer support, toprovide a seamless customer experience.● Meet or exceed monthly sales targets and key performance indicators (KPIs).● Continuously improve product knowledge and sales skills through training andself-learning initiatives.● Handle objections and resolve customer complaints in a diplomatic andempathetic manner.● Stay updated on industry trends, competitor offerings, and market dynamics toadapt sales strategies accordingly.
Qualifications:-● Bachelor’s degree in business, marketing, or a related field preferred.● 6 months+ experience in SaaS sales.● Must have strong communication and interpersonal skills.● Ability to actively listen to customer needs and tailor solutions accordingly.● Basic understanding of sales principles and techniques.● Excellent time management and organizational skills.● Proactive and self-motivated with a positive attitude.● Ability to work effectively both independently and as part of a team.● Proficiency in using CRM software and other sales tools are preferred.● Willingness to work flexible hours, including evenings and weekends if required.● No prior experience required, but a willingness to learn and grow in asales-oriented role is essential.
Benefits:-● In-house product development with a chance to try hands on research anddevelopment.● New technology, chance to execute your ideas, Working on future products.● Ample opportunity to learn and grow.● Attractive employee benefits and amazing work culture.