Senior Executive - Operations

Role OverviewResponsible for managing and optimizing day-to-day warehouse operations, ensuring efficient manpower, inventory, material, and time utilization while consistently achieving inbound and outbound dispatch targets.

Key Responsibilities

• Drive daily Inbound & Outbound operations and ensure achievement of dispatch/production targets.
• Review processes, identify operational gaps and inefficiencies, and implement improvements.
• Manage manpower, productivity, shift planning, and task allocation to optimize operational efficiency.
• Monitor inventory levels, stock movement, and accuracy to ensure availability while minimizing excess/obsolete inventory.
• Analyze operational and warehouse data to identify trends, bottlenecks, and improvement opportunities.
• Ensure effective utilization of WMS (Warehouse Management System) for inventory, order processing, put-away, picking, packing, dispatch, and reporting.
• Track key operational KPIs and prepare regular reports for senior management.
• Coordinate with internal teams such as Planning, Inventory, Transport, Customer Service, and Finance to ensure smooth operations.
• Ensure adherence to SOPs, safety standards, quality requirements, and process controls.
• Act as a strong task master, ensuring timely execution, accountability, and closure of daily operational activities.
• Lead, motivate, and manage warehouse teams while maintaining effective communication and discipline.

Key Skills & Experience

• 3–6 years of experience in warehouse/operations management, preferably in a high-volume environment.
• Strong hands-on experience with WMS and warehouse processes.
• Good understanding of Inbound, Outbound, inventory control, dispatch, and manpower planning.
• Strong analytical, problem-solving, and process-improvement skills.
• Excellent people management, communication, coordination, and execution abilities.
• Proficiency in MS Excel/MIS reporting.
• Target-oriented with strong ownership and ability to work in a fast-paced environment.

Key KPIs: Inbound/Outbound SLA | Dispatch Achievement | Inventory Accuracy | Productivity | Manpower Utilization | WMS Accuracy | Process Compliance