About the role
Responsibilities:
- Troubleshoot and resolve application and production issues promptly.
- Debug Java applications and identify the root cause of bugs and technical issues.
- Perform bug fixing and code-level troubleshooting in existing Java applications.
- Analyze application logs, stack traces, database queries, and system behavior to identify issues.
- Understand existing codebases and make small to medium-level code changes/fixes.
- Monitor production issues and ensure timely resolution based on severity and business impact.
- Participate in root cause analysis (RCA) and implement preventive solutions.
- Collaborate with Product and Customer Support teams to understand reported issues and provide technical solutions.
- Write and maintain technical documentation for recurring issues, troubleshooting steps, and solutions.
- Perform regression testing of fixes and coordinate with QA before production deployment.
- Support application releases and deployments when required.
- Identify recurring issues and suggest improvements to application stability and performance.