About the role
- Job Location - Tirupur and Mumbai can be given
- To manage operations, customer’s communication, audit scheduling, portal management in accordance with Eurofins procedures.
- To ensure TAT- Turnaround time for activities as per procedures established by Eurofins.
- Completing Ethics monitoring activities and reporting
- Preparation and submission of monthly KPI reports
- Supervisory Responsibility - Monitor and support coordinators for completing assigned task
- To Ensure timely request initiation, management of planning on audit program portals such as amfori BSCI, SEDEX, Worldly, RBA and internal portal.
- Train support staff to execute assigned task.
- Monitor support staff for performance and timely completion of activities
- Manage Audit tracker and engage with freelance auditor for booking
- Manage auditor travel planning as per set procedures
- Manage review and processing on audit team expenses and freelancer bills.
- Support General Manager to complete budget and revenue closure activities
- Bachelor’s degree in appropriate discipline
- Minimum 5 year of experience in Operations management, preferably from a CB company.
- Experience in team handling
- Good at operating Microsoft Office
- Proficiency in English
- Customer Relationship management system (CRM)
- Professional Approach