About the role
- Handle inbound leads from website, social media, WhatsApp, email, and advertising campaigns.
- Connect with potential clients through calls, messages, or emails to understand their requirements.
- Ask relevant questions to understand client requirements, budget, timeline, and services needed.
- Filter and categorize leads based on priority and potential.
- Assign qualified leads to the appropriate sales/business development team member.
- Ensure smooth handover of leads with complete information.
- Maintain accurate lead records in CRM or internal tracking systems.
- Track lead status, follow-ups, and responses.
- Conduct timely follow-ups with prospects who have shown interest.
- Ensure no inbound lead remains unattended.
- Provide basic information about Doors Studio services, portfolio, and capabilities.
- Schedule meetings or discovery calls between prospects and the sales team.
Requirements
- 1–3 years of experience in business development, inside sales, or lead management
- Strong communication and interpersonal skills
- Ability to understand client requirements quickly
- Organized and comfortable managing multiple leads simultaneously
- Experience with CRM tools, WhatsApp Business, or lead management platforms is a plus
- Basic understanding of digital marketing / branding services will be an advantage