About the role
Responsibilities:
- Connect with prospective learners through calls and understand their career goals, learning needs, and challenges.
- Conduct the end-to-end counseling and sales cycle, from initial outreach and counseling to conversion and post-sales engagement.
- Make 150+ outbound dials and achieve 40+ meaningful connections daily.
- Maintain an average of 2+ hours of daily talk time to maximize learner engagement and conversion opportunities.
- Build strong relationships with prospective and enrolled learners through timely follow-ups and effective communication.
- Maintain accurate and detailed records of calls, interactions, follow-ups, lead status, and transactions.
- Consistently achieve weekly revenue and conversion targets.
- Follow up with leads at different stages of the sales funnel and ensure timely movement toward closure.
- Work closely with internal teams to ensure a smooth post-sales and learner onboarding experience.
- Maintain a learner-first approach while achieving business and revenue objectives.
Requirements:
- Strong communication, interpersonal, and counseling skills.
- Comfortable with high-volume calling and target-driven sales environments.
- Ability to understand learner needs and recommend relevant career/learning solutions.
- Strong persuasion, negotiation, follow-up, and relationship-building abilities.
- Self-motivated, target-oriented, and comfortable working in a fast-paced environment.
- Prior experience in EdTech, Inside Sales, Business Development, Career Counseling, or Telesales is preferred.