About the role
The Business Development Associate is responsible for counseling prospective students, understanding their learning needs, explaining the company's courses, and converting leads into paid enrollments through consultative selling.
Responsibilities:
- Contact leads generated through marketing campaigns.
- Counsel students and parents regarding courses and career opportunities.
- Understand customer requirements and recommend suitable programs.
- Explain course features, pricing, and benefits.
- Conduct video or phone counseling sessions.
- Follow up with interested candidates until enrollment.
- Achieve daily, weekly, and monthly sales targets.
- Update customer details in CRM.
- Build long-term relationships with students.
- Handle objections professionally and close sales.
- Coordinate with internal teams for admissions and onboarding.
Requirements:
- Excellent English
- Strong convincing and negotiation skills.
- Sales aptitude.
- Customer handling ability.
- Relationship-building skills.
- Time management.
- Target-oriented mindset.
- Preferred Skills: Inside Sales, Telesales, Academic Counseling, Lead Conversion, Cold Calling, Cross-selling, Upselling, and Customer Relationship Management (CRM).