Executive - Operations

Key Responsibilities:

• Manage and track training coverage for new and existing employees.

• Conduct new joiner induction and process training.

• Ensure timely completion of all assigned training programs.

• Drive skill certification and multi-skilling initiatives.

• Identify training needs to improve productivity, quality, and SOP compliance.

• Conduct safety, refresher, and process training as required.

• Measure training effectiveness through assessments, performance, and feedback.

• Track training feedback scores, TAT, and training gap closure.

• Monitor attrition of trained employees and identify improvement areas.

• Maintain training records, MIS, dashboards, and certification data.

• Coordinate with operations and supervisors to identify and close skill gaps.

• Support initiatives to improve training ROI and operational performance.