About the role
Department: Pet
store, Pharmacy & Billing
Reporting to: Director/
Hospital Operations Manager
KEY
RESPONSIBILITIES
Business Development
-Identify
and develop new business opportunities across our veterinary healthcare
services
-Build
and manage a robust sales pipeline through prospecting, networking,
partnerships, and referrals
-Identify
new verticals, services, and partnerships to drive long-term growth
-Cultivate
relationships with corporate clients, institutions, pet communities, and
strategic partners
Sales Strategy & Execution
-Develop
and implement sales strategies aligned with organizational growth goals
-Collaborate
with the marketing team to create compelling sales pitches, proposals, and
campaigns
-Translate
client insights into strategic recommendations for service improvements
-Maintain
detailed records of sales activities and client engagement via CRM platforms
Sales Team Development & Training
-Build
and structure a high-performing sales team
-Train
and mentor team members in business development and client acquisition
-Establish
performance frameworks, sales targets, and reporting structures
-Develop
training programs focused on consultative selling capabilities
Cross-Department Stakeholder Management
-Work
with veterinary teams and hospital management to ensure seamless service
delivery
-Partner
with marketing to refine messaging based on sales engagement insights
-Act
as a bridge between client expectations and service delivery
Market Intelligence & Industry Engagement
-Monitor
trends within the veterinary healthcare ecosystem and pet care industry
-Represent
the organization at industry events, conferences, and networking forums
-Build
and maintain relationships with key stakeholders across the ecosystem
ESSENTIAL QUALIFICATIONS
·Minimum of 3 years
client contact or sales experience is preferred as a Business Development
Associate role or similar role.
·Undergraduate degree/
or equivalent combination of training and experience/ post graduate in
Business Administration, Marketing, or related field
·Strong
vendor management and negotiation skills
·Clear, confident and
persuasive presentation and communication style.
·Excellent verbal and
written communication skills
DESIRABLE QUALIFICATIONS:
·Experience working in healthcare, veterinary
services, hospitality, or service-based industries
·Experience using CRM tools (e.g. Zoho or
similar)
·Exposure to B2B, B2C or services-based sales
environments
·Experience building sales teams
What you’ll be doing:
- Drive
membership growth
·Assist
in identifying and developing new business opportunities
- Prepare
sales presentations, proposals, and reports
- Conduct
market research to identify trends and potential clients
·Collaborate with marketing and
product teams to support campaigns
- Lead
high-impact sales conversations (in person)
- Consistently
hit and exceed monthly targets
- Generate
referrals and build long-term relationships
What we’re looking for:
- Sales
experience
- Relentless
drive, resilience, and a competitive edge
- Coachable
attitude with a strong desire to improve
- High energy
and natural relationship-building ability
- Genuine
interest in business, success, and personal growth